Forwarded from Irina G.
#резюме #cv #ищуработу #opentowork #IT #remote #relocate #customersuccess #customersupport #resume #jobsearch #remotework #permanentopportunity #fulltimeopportunity #jobseeker #opentonewopportunities #opentorelocation
Hi all!👋🏻
My name is Ira and now I'm Team Lead of Customer Support. I am looking for a remote job as a support manager/customer success. I will also consider offers for the position of junior PM.
Salary expectations: from 60,000 rub
I have 5 years of experience in tech support, including 2 years in team lead position. Proficient in organizing the remote work of an average-scale team (up to 60 members). Deep understanding of what a good service is. I can build remote client service through email and rapid response channels (chats).
LinkedIn: https://www.linkedin.com/in/ira-nikolich/
Telegram: @mooo_mooo
I will send my resume upon request.
Hi all!👋🏻
My name is Ira and now I'm Team Lead of Customer Support. I am looking for a remote job as a support manager/customer success. I will also consider offers for the position of junior PM.
Salary expectations: from 60,000 rub
I have 5 years of experience in tech support, including 2 years in team lead position. Proficient in organizing the remote work of an average-scale team (up to 60 members). Deep understanding of what a good service is. I can build remote client service through email and rapid response channels (chats).
LinkedIn: https://www.linkedin.com/in/ira-nikolich/
Telegram: @mooo_mooo
I will send my resume upon request.
Forwarded from Irina G.
Привет! Опубликуйте, пожалуйста:
Status: #ищуработу #opentowork #ProjectManager #pm #МенеджерПроектов #CustomerSuccess #resume #резюме #fulltime #remote #relocation
English: #B2
LinkedIn:
https://www.linkedin.com/in/ira-nikolich/
Telegram: @mooo_mooo
Hi! My name is Ira and I am looking for the new carrier opportunities as a Project Manager🤩 or as Team Lead of customer support.
I've been working in Yandex support for 6 years. I started as customer support, but now I'm the Team Lead of 50 people who support 3 large products.
I can organize the interaction of people from different departments: development, analytics, support, managementnt, PR. Also I build communication between my team and users.
I know how to immerse myself in the work of products: I know everything about the supported services, I see insights, I know how to convey them to the team and implement new features together with it.
Tight deadlines, multitasking, ambitious goals stimulate me to work. In September, I accepted the challenge and my team improved the SL by 20%.
I know Scrum, use Tracker, DataLens, study YQL and project management. Therefore, I know how to write clearly about complex things.
Write me and I'll send you my CV😎
Status: #ищуработу #opentowork #ProjectManager #pm #МенеджерПроектов #CustomerSuccess #resume #резюме #fulltime #remote #relocation
English: #B2
LinkedIn:
https://www.linkedin.com/in/ira-nikolich/
Telegram: @mooo_mooo
Hi! My name is Ira and I am looking for the new carrier opportunities as a Project Manager🤩 or as Team Lead of customer support.
I've been working in Yandex support for 6 years. I started as customer support, but now I'm the Team Lead of 50 people who support 3 large products.
I can organize the interaction of people from different departments: development, analytics, support, managementnt, PR. Also I build communication between my team and users.
I know how to immerse myself in the work of products: I know everything about the supported services, I see insights, I know how to convey them to the team and implement new features together with it.
Tight deadlines, multitasking, ambitious goals stimulate me to work. In September, I accepted the challenge and my team improved the SL by 20%.
I know Scrum, use Tracker, DataLens, study YQL and project management. Therefore, I know how to write clearly about complex things.
Write me and I'll send you my CV😎